FAQ's

Have an idea for a custom piece? Are our dimesnions close but not quite right? Hit us up and we can make somthing special for you! Just hit us up in the site chat.

Every piece is handmade to order. It takes us about 3-5 weeks from order date to get it built, sanded, stained and packed. Once it's ready to roll you will get an email with all the tracking info.

All pieces arrive fully assembled. Just attach the legs.

Orders are shipped via FedEx. When your order ships you will receive an email with all the tracking info. Be sure to check spam if it is not coming up!

For Coffee tables, some customs pieces and furniture with drawers, we will send via freight. Expect a phone call to schedule delivery.

Refunds are allowed within 3 days of purchase. Shipments are fully insured and will be replaced in instances of damage caused by carrier. If you have any questions hit us up via the message us pop up. If we don't get back to you right away just hang tight. We will get back to you as soon as we can.

Please be sure to read our current lead time on the banner at the top of the home page for the expected time your order will take to arrive. If you need or would like to receive the product sooner, please reach out to arrange a rush order and we will accommodate if possible.

https://www.youtube.com/@WickerWoodWorks

If you have any further questions, need help setting up or suspect that your oprder is missing somthing hit us up at Hey@WickerWoodWorks.com